Comments on: Turning a blind eye from CIBA Vision

By: Richard Fishbein

Richard Fishbein — Fri, 13 Nov 2009 22:13:05 +0000

3 years later: I am trying to somehow find Quickcare finishing solution….it’s the thing that worked best for me, I lost my glasses and realized nothing works like that, but I know it was pulled from shelves years ago. Anyplace to get it, or any GOOD alternative? Rich

By: Nuada

Nuada — Sat, 15 Sep 2007 08:23:56 +0000

Another post-script on Softwear saline: The suspected ingredient causing the discomfort is phosphoric acid, which I know as the stuff in cola drinks that dissolves nails overnight. (The label says that the patent on this ingredient as a stabilizer is pending in the US and the product is now being manufactured in Canada.)

Wikipedia has a comprehensive overview at http://en.wikipedia.org/wiki/Phosphoric_acid What is most disturbing is that phosphoric acid binds with magnesium and calcium in the digestive tract to form salts that are not absorbed. I’m wondering what it does when taken in through the eyes. I don’t drink soda and my body has little tolerance for the stuff. I hope they don’t get FDA approval and have to use something else.

By: Nuada

Nuada — Sat, 15 Sep 2007 03:02:58 +0000

To Jim and ST:

Clear Care works better without a saline rinse prior to lens insertion. I used to get the same reaction but when Softwear was off the market I did without the separate rinse and used the neutralized Clear Care..which becomes plain saline after a 6 hour or longer soak.. to rinse the lenses an there was no such reaction. Unusually enough, I’m not sure that the Softwear I just purchased is the same as it used to be. I used some to rinse my lenses and re-insert them the way I did with the same product 1 1/2 years ago and noticed a slight discomfort..not quite a stinging, just slight. I’ll have to see if I get used to it or not. I was using Opti-Free Replenish in the interim and it did the same thing first time. I finally got used to that so maybe I’ll get used to this again.

Also: Clear Care now has big red warnings on the bottle label as well as a detachable cardboard warning to prevent people from putting it directly into their eyes, so some communication must have gotten through.

By: Nuada

Nuada — Sat, 15 Sep 2007 02:46:06 +0000

Almost 1 1/2 years later Softwear Saline is again available at Fred Meyer stores in Portland, OR. I’m wondering why no other manufacturers stepped in to fill the gaps..does CIBA really have the only US patent on peroxide-based saline?

By: Michael T. Conway, Esq.

Michael T. Conway, Esq. — Wed, 11 Jul 2007 19:51:04 +0000

Dear Luke,

Hell of a good website. I am pursing Ciba Vision in Federal Court in Northern District Ohio after its product burned my client’s eyes and then my client was told not to get medical attention by a Ciba Vision rep because she was wrongfully told the product was harmless. If there are any other folks out there who can relate to this, please contact me at my e-mail address. I would be willing to consider joining them to the lawsuit as plaintiffs if they contact me and make such a request.

By: Kristine

Kristine — Thu, 05 Jul 2007 02:18:24 +0000

Please watch your use of the product. I am highly allergic to the new contents in Clear Care and needed to discontinue the use of the product. I had severe eye pain, redness, blurred vision. I even had to drive home from the eye docters without wearing glasses because I could see better. Also the solution made my corneas so swollen I couldn’t wear contacts for weeks and I could not read or see every well with glasses. This product needs to be re-evaluated.

By: Jordana

Jordana — Mon, 25 Jun 2007 21:48:18 +0000

Well, if Ray is an idiot, then so am I! The same exact thing happened to me last week. I went to buy some lens solution and picked up a bottle that was on sale. The bottle happened to be Clear Care by Ciba vision. I am not loyal to any particular brand. Now, i’ve been wearing contacts for 10 years and always have used “no rub” solutions. Never in my life have I had to read the bottle for instrutions on how to use the solution. However, when i saw the strange case that comes with this solution, i did, in fact read the packaging to find out what this strange case was. Due to the fact that i must be an idiot, I didn’t see the tiny wording on the bottle that apparently tells you not to rinse your contacts with Clear Care. Notice that i said, “wording” instead of “warning”. It was far from a warning! So, I put the contact in my eye after rinsing it with the Clear Care stuff and i have never felt such a terrible burning sensation in my life! It was in my eye for about 10 seconds, just like Ray’s daughter, and my eye was severely irritated to the point it literally looked like a chemical burn. it lasted and entire week until finally, the redness started to go away. So, whoever called Ray an “idiot” should be ashamed of themselves! It is the manufacturer’s responsibility to ensure that a warning be prominently displayed on the outside packaging. The law requires such a warning be in larger lettering and in bold if the consequences are of this magnitude! Ray, i hope your daughter has recovered from this terrible incident.

By: Ray is an idiot

Ray is an idiot — Sun, 24 Jun 2007 09:52:34 +0000

Ray, you’re an idiot! Blaming others because you fail to read the directions on a medicinal product for your daughter. I can imagine it now while standing in the store “This stuff looks pretty, it should work the same as everything else….”

Sorry for your daughter’s discomfort, but there is nobody to blame but yourself for not actually reading the package. It’s not as if there was an actual problem with the product.

By: Ray

Ray — Fri, 08 Jun 2007 18:24:09 +0000

My daughter was at a Girls Camp this week. She wears contacts and used a contact lens cleaner and it has severely damaged her one of her eyes. The instructions on the bottle are not clear and do not instruct the wearer on how to properly use the product. She had the contact in her eye for only about 10 seconds and now can’t see from that eye. It is really bad. She visited an emergency room, and is going to see another eye doctor today.
From everything I am understanding this product is not to be used without a certain neutralizing case but it does not tell you that on the front of the bottle. It is in very small letters on the back of the bottle.sp

The name of the product is Ciba-Vision Clear Care Cleaning and Disinfecting solution, No Rub. She has saved the product and we are going to call the manufacturer today about what the product has done to her eye and what can be done about it. From this web site, it doesn’t look like we are according to what you guys have been saying.

What can we do to help her with what is going on. Is thre something we can do to help the eye itself. Thanks for your help.

Ray

By: Diana

Diana — Wed, 16 May 2007 05:28:24 +0000

I also had a very bad reaction to clear care recently. In fact, I have not been able to wear contact lenses for weeks. I called the customer hotline and the woman kept saying it was impossible for me to have a reaction, and that it has never happened before. What BS! I am really upset and hope that this does not happen to anyone else! that said contact me please and let me know what is going on with your eyes if you had a similar reaction…I have itching and burning and redness and tearing. Not even my eye doctor believes me! I let the solution soak for more than 6 hours!

Lot 70225

-Diana